Xero runs on Amazon Web Services (AWS) which is a pretty robust solution and it's unlikely to just 'go down'.
If you have any issues, the first place to check is the service status, which should tell you if there are any platform issues.
For issues with bank feeds, you can check the 'Disruptions to bank feeds' page.
Xero Service Status: https://status.xero.com
Disruptions to bank feeds: https://central.xero.com/s/article/Disr ... bank-feeds
Xero's not working. Is it down?
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gewil52415
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That’s good advice. A lot of people immediately assume the entire platform is down when the issue might only affect specific services like bank feeds or login sessions. Checking the official status page first can save a lot of confusion and unnecessary troubleshooting. It’s also helpful that Xero separates general platform issues from banking disruptions so users can quickly identify what’s actually affected.